Privacy Policy
Last Updated: October 2023
Jurisdiction: Calgary, Alberta, Canada
Welcome to Little Yard Notes. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website and use our services related to Canadian retirement planning and immigrant pension systems.
1. Regulatory Framework
As an entity operating in Calgary, Alberta, Little Yard Notes complies with the Personal Information Protection Act (PIPA) of Alberta. Additionally, for activities involving cross-border data flows or commercial activities across provincial lines, we adhere to the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada. This policy is designed to meet the rigorous standards set by these Canadian federal and provincial statutes.
2. Information We Collect
We collect information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with a particular consumer or household ("Personal Information"). Specifically, we may collect:
- Identity Data: Name, alias, and demographic information relevant to pension calculations (e.g., residency duration in Canada).
- Contact Data: Email address, telephone number, and mailing address.
- Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
- Usage Data: Information about how you use our website, products, and services, including search queries regarding Old Age Security (OAS) or Registered Retirement Savings Plans (RRSP).
- Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties and your communication preferences.
3. Purpose and Legal Basis for Processing
Under PIPA and PIPEDA, we must identify the purposes for which personal information is collected at or before the time the information is collected. Little Yard Notes processes your data for the following purposes:
- Service Delivery: To provide tailored information about the Canadian pension system (OAS, CPP, GIS) based on your specific immigrant profile.
- Contractual Obligations: To fulfill our duties arising from any contracts entered into between you and us.
- Legal Compliance: To comply with legal and regulatory requirements in Alberta and Canada.
- Legitimate Interests: To improve our website functionality, analyze user trends, and protect our site from fraudulent activities.
- Consent: Where you have provided explicit consent to receive newsletters or promotional materials.
4. Data Retention
We will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, and the applicable legal requirements.
5. Disclosure of Personal Information
Little Yard Notes does not sell, rent, or lease its customer lists to third parties. We may share your data with:
- Service Providers: Third-party vendors who provide IT and administration services, such as data analytics or email delivery.
- Professional Advisers: Lawyers, bankers, auditors, and insurers providing consultancy, legal, insurance, and accounting services in Calgary.
- Law Enforcement: When required by law or in response to valid requests by public authorities (e.g., a court or a government agency).
6. International Data Transfers
While we are based in Calgary, your information may be processed in servers located outside of Alberta or Canada. We ensure that such transfers are protected by appropriate safeguards, including standard contractual clauses or ensuring the recipient jurisdiction has deemed "adequate" protection laws, maintaining a level of protection equivalent to Canadian standards.
7. Your Privacy Rights
Under Canadian law (PIPA/PIPEDA), you have specific rights regarding your personal information:
- Right of Access: You have the right to request a copy of the personal information we hold about you.
- Right to Correction: You can request that we correct any incomplete or inaccurate information.
- Right to Withdraw Consent: Where we rely on consent, you may withdraw it at any time. This will not affect the lawfulness of any processing carried out before you withdraw your consent.
- Right to Complain: You have the right to make a complaint at any time to the Office of the Information and Privacy Commissioner of Alberta (OIPC) or the Office of the Privacy Commissioner of Canada (OPC).
8. Security Measures
We have implemented appropriate security measures to prevent your personal information from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. We limit access to your personal information to those employees, agents, contractors, and other third parties who have a business "need to know."
9. Cookies and Tracking
Our website uses cookies to distinguish you from other users. This helps us to provide you with a good experience when you browse our site and allows us to improve our services. You can set your browser to refuse all or some browser cookies, but this may affect the functionality of certain parts of the site.
10. Contact Information
To exercise your rights, or if you have any questions about this Privacy Policy or our privacy practices, please contact our Privacy Officer:
Little Yard Notes
Attn: Privacy Officer
812 11 Ave SW, Calgary, AB T2R 0E5
Email:
Phone: +1 (492) 643-5230